Managing Difficult People

Managing Difficult People is a Seminar designed to demonstrate how to effectively handle problem situations in the workplace. Essentially, the stress of handling difficult people can lead to a lack of productivity, poor attitude, and reluctance to come to work. This seminar covers a wide range of scenarios that occur in the workplace such as disagreeing with others, working with difficult people, and situations. Information will also be provided on how to work with a difficult boss/manager

WHO SHOULD ATTEND:

• Medical Office Managers
• Small Business Owners
• Aspiring Professionals

LEARN HOW TO:

• Recognize profiles of difficult people and strategies for handling them
• Develop communication skills designed to improve delivery of bad / unpleasant news
• Deliver negative feedback to a colleague or subordinate
• Give Positive feedback
• Calm angry, upset and unresponsive individuals

PRESENTED BY: Dr. Shelly Cameron
Principal Consultant

Author: Dr. Shelly

Dr. Shelly Cameron is a leadership strategist, executive coach, and author of 12 nonfiction books, including The GreenLight Factor and Success Strategies of Caribbean American Leaders. She is the creator of the GreenLight Leadership Framework and founder of Global Coaching Corner. She leads the Ignite Caribbean 30 Under 30 Emerging Leaders program. Drawing on over 20 years of global HR leadership experience, she's passionate about helping professionals navigate change and design fulfilling lives through intentional goal setting and self-discovery. Her research was published in the JAABC Business Journal, and she was a featured author for the 2026 Africana Arts & Humanities Festival's 250th celebration. 🎉 A thank-you: SuccessfulLeaders.net just crossed 100,000 views! Grateful for every reader who's made this milestone possible. View all posts by Dr. Shelly