Managing Difficult People

How to Manage Difficult People
How to Manage Difficult People

Managing Difficult People is a Seminar designed to demonstrate how to effectively handle problem situations in the workplace. Essentially, the stress of handling difficult people can lead to a lack of productivity, poor attitude, and reluctance to come to work. This seminar covers a wide range of scenarios that occur in the workplace such as disagreeing with others, working with difficult people, and situations. Information will also be provided on how to work with a difficult boss/manager

WHO SHOULD ATTEND:

  • Medical Office Managers
  • Small Business Owners
  • Aspiring Professionals

LEARN HOW TO:

  • Recognize profiles of difficult people and strategies for handling them
  • Develop communication skills designed to improve delivery of bad / unpleasant news
  • Deliver negative feedback to a colleague or subordinate
  • Give Positive feedback
  • Calm angry, upset and unresponsive individuals

PRESENTED BY: Dr. Shelly Cameron
Principal Consultant

Eventbrite - Managing Difficult People

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Author: Dr. Shelly C

Dr. Shelly Cameron is an Author, Speaker, and Coach. She has researched the topic of Success and written 3 books on Success Strategies and Leadership. Her research on the Leadership Challenge was published in the Journal of American Academy of Business Cambridge (JAABC). She now uses the results of her research to connect others to Success. Connect with her at www.shellycameron.com

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