Managing Difficult People

Managing Difficult People is a Seminar designed to demonstrate how to effectively handle problem situations in the workplace. Essentially, the stress of handling difficult people can lead to a lack of productivity, poor attitude, and reluctance to come to work. This seminar covers a wide range of scenarios that occur in the workplace such as disagreeing with others, working with difficult people, and situations. Information will also be provided on how to work with a difficult boss/manager

WHO SHOULD ATTEND:

• Medical Office Managers
• Small Business Owners
• Aspiring Professionals

LEARN HOW TO:

• Recognize profiles of difficult people and strategies for handling them
• Develop communication skills designed to improve delivery of bad / unpleasant news
• Deliver negative feedback to a colleague or subordinate
• Give Positive feedback
• Calm angry, upset and unresponsive individuals

PRESENTED BY: Dr. Shelly Cameron
Principal Consultant

Author: Dr. Shelly

Dr. Shelly Cameron is a leadership strategist, author, and executive coach dedicated to helping individuals uncover their purpose, elevate their leadership potential, and achieve meaningful success. She is the creator of the GreenLight Leadership Framework. As the curator of SuccessfulLeaders.net, Dr. Shelly shares insights drawn from her extensive experience in organizational development, human resources, and personal growth. She is passionate about empowering professionals to navigate change, manage stress, and design fulfilling lives through intentional goal setting, self-discovery, and continuous learning. Dr. Shelly's research on Success Strategies was published in the JAABC Business Journal. She is also the author of several books, including works on leadership, success, and cultural intelligence. View all posts by Dr. Shelly