7 Biggest Recruitment Mistakes Business Owners Make And How To Avoid Them

Financial drain. Legal Risks. Frustrating people problems. Not cool at all. Totally not cool. Mark owns a small Crisp insurance agency where he hires various professionals to manage his clients needs. Because of the market demands his business has been growing faster than anticipated over the past 3 years. His desire to meet the demand has caused him to hire anyone he interviews. Faced with problems in different areas, he does not understand the Hidden reasons some of his workers have quit, not met their job requirements, while others are disgruntled because they have had to do the job of the team members who have slackened, or quit.

Sounds familiar? Sure! It happens so very often and leads to wasted resources. As a professional with a track record of solid business management, I have looked at some of the BIGGEST Recruitment Risks Companies Make That Expose Them To Damaging Financial Drain, Frustrating People Problems, and Serious Legal Risks. I have listed the top 7.

The 7 BIGGEST Recruitment Mistakes Business Owners Make

1. Panic (warm body hiring)

2. Don’t Know Their Why | Business strategy  misalignment

3. Wrong Source of supply

4. One-size-fits-all Interview Specs

5. Compensation Woes

6. The Next Step Disconnect

7. Revolving Cycle That Leads to Financial Drain

If you are a business owner or self-managed leader and these 7 Mistakes resonate, then do something about it. Connect with me to get the full details on these 7 Mistakes, and learn the Polished strategies to avoid them. Can’t wait to connect!

Cheers!

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Hiring and Dating…The Similarities

hired
Tall, dark, and handsome was he. A sports enthusiast who was popular with everyone. As his interest and approach grew, she was smitten and fell head over heels in love. She left her quiet, loyal, and committed guy for one who was more outgoing, adventurous and fun to be around. Sadly, she looked at the outward appearance but not the heart. Needless to say, as time flew by, so did his interest. He was more of a heartache to be around since his fun loving ways attracted other fun loving pursuers. The rest is history.

This too is true of the hiring process.

hired

Tall, dark, and handsome was he. A sports enthusiast who was popular with everyone. As his interest and approach grew, she was smitten and fell head over heels in love. She left her quiet, loyal, and committed guy for one who was more outgoing, adventurous and fun to be around. Sadly, she looked at the outward appearance but not the heart. Needless to say as time flew by, so did his interest. He was more of a heartache to be around since his fun loving ways attracted other fun loving pursuers. The rest is history.

This too is true of the hiring process. At the outset employers look for those people who are outgoing, people with great resumes filled with the right keywords, and people who excel at interviewing. Minimized are the introverts who require more effort to get the value they are sure to bring at the right price, but difficult to unearth during the recruitment process. So at last after a lengthy process through the maze of online and mobile devices we find just the right one!

But hey… how can we keep ’em? Here are a few Retention tips compiled to help you.

  1. Track Retention. It has been said that if you’re not measuring then you’re practicing. Find out which line managers are doing well and which are not, then you will not know who needs coaching.
  2. Train Frontline Supervisors. People leave managers, not jobs. Train managers to have regular meetings to communicate employee expectations. Spend time with strong performers as well as low performers. Do not punish either group at the expense of the other.
  3. Hire the Right People the first time. Pay close attention to facets like integrity, attitude and integrity amongst other things like qualification, skills and experience. Together these things lead to retention.
  4. Offer Employees More Recognition, Responsibility, and Pay. Be creative. Find ways to recognize employees who meet goals. Experiencing budgetary constraints? Ask your connections to provide VIP tickets to special events or offer discounts at local stores. Also, never underestimate the power of a simple thank you or a well-done note which works wonders. Keep a close tab on industry compensation standards (performance bonus and benefits included).
  5. Find ways to increase Flexibility in Working Conditions. Offer flexible work schedules. Ensure employees are prepared to do what their job requires (e.g. travel, late nights, vacations, and more). Note that overly rigid work rules drive away workers.
  6. Create that Work/Life Balance. Train leaders how to handle workers in stressful positions.
  7. Develop the Right Culture. Create an environment that attracts the right employees. Your company culture should match the type of employee you want to employ, whether you opt for a by-the-book, strict workplace or a more casual, laid-back atmosphere.  Provide a comfortable work environment and culture. Ensure sufficient training, and support new hires until they are able to function on their own.
  8. Let Employees Participate in your Business Planning Process. Bring your team together when experiencing business growth, or changes in the industry. Have Brainstorming meetings to create strategies for new goals and objectives monthly, quarterly, annually and so on. Ask them to come up with 1-2 suggestions in a group or individually. This encourages them to feel important and valued. Most important—it fuels retention!
  9. Use contests and incentives to help keep workers motivated and feel rewarded. These programs can keep employees focused, boosts morale, and makes them excited about their jobs!
  10. Consider hiring a Human Resources Expert if your company has 15-50 employees.

Need help? With over 25 years’ experience managing Local and Global Human Resources, Cameron Calder & Associates Connects Talented People to Successful Companies. Visit us at www.ccahr.com  or email scameron@ccahr.com

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Knowing When It’s Time

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Mike started his business with three friends doing what he loves …Finance! From doing what he loved, he turned his business into a multi-million dollar company extending his interests into real estate. The business subsequently grew from three friends to over 100 employees across various locations. With this rapid growth came the challenges of employee confusion about polices and processes; pay inequity; and more! Mike now begs for help from a Human Resource expert.

The Advantage of a HR Professional is to interpret specific employment laws. At its simplest level, if an employer has 15 Full Time employees it is covered by Title VII of the civil rights act; the American with Disabilities act (ADA) and the Genetic information nondiscrimination act (GINA). Expand to 20 Full-Time employees, the Age Discrimination in employment act (ADEA), and COBRA protections comes into play. Further growth to 50 Full Time employees, enter the Family & Medical leave act (FMLA).

This can be a lot for a growing small or medium sized business. It may not necessarily mean hiring a full time HR, but at least help from an external HR Consultant.

Signs that a business needs Human Resource help:

  • An inability to find workers needed in a timely fashion during the recruitment process;
  • Employee confusion about policies & processes;
  • Rising pay inequality issues that need to be addressed.

One bad hire can cost a company more than $50,000 p.a., not to mention the potential challenges with employee morale.

A good HR Professional can help reduce risk and streamline practices. A Cost benefit analysis will help to decide if the time is right for hiring HR support.

If you’re a growing business with 15 or more employees, Don’t Go it Alone; CALL us, we are here to help.

Tel: 954.495.1644.  Email:  scameron@ccahr.com