Change: Commit or Comply?

Look around you. Change is everywhere. In business, politics, technology, relationships, our lives, spouse, children, bodies (yikes!), and more. Change is everywhere! Can we get rid of the awful  feeling that it comes with? Must we comply? Resist? Run? Or simply give in?

My friend’s father was scheduled to do surgery on his leg. While in the hospital he was told that it was beyond surgery and they had to immediately amputate or fear the worse would happen. In no time the decision was made and my friend’s life was turned upside down, or inside out depending on how you look at it.

Immediately the ripple effects at work, among her own children, and in her own personal life could not be missed. Someone had to jump in and smooth the process…and that she did.

Change is constant. Whether it is in our professional life as entrepreneurs or in our personal life. We can’t get out of it. Some bring joy, some sorrow, pain, regret, or disappointment.

Organizations are no different. As professionals we spend most of our professional lives on the job in organizations. So here is a brief discussion on its effects and some tips on how to deal with the pains of change while at work. Our goal is to strengthen commitment as opposed to force compliance on others.

Resistance

We said it before but will say it again…resistance to change can have devastating effects in organizations, politics, and in our own lives.  It can result in:

  • Reduced performance
  • Increased turnover
  • Tardiness
  • Increased arguments and controversy

We resist change. Here’s why:

  • Parochial self-interest
  • Misunderstanding
  • Lack of trust
  • Different assessments
  • Low tolerance for change

 

Here’s how we show it:

Active resistance: Lack of cooperation together with disputes, threat of strikes, and sabotage.

Opposition : Delay, not meeting deadlines or having resources ready when they are needed, and forming coalitions to overturn the change.

Conditional acceptance : Accepting the essence of change while working on its modification.

False acceptance:  Pretending to accept the job while doing nothing to implement it.

Acquiescence:  Accepting the change while reducing commitment to the organization.

Withdrawal:  People simply leave the organization or transfer to another job within the organization that is not affected by the change.

4 Successful Change Management Tactics

We can successfully manage change through persuasion, intervention, edict, and participation.  Of the four … persuasion, intervention and participation will more often result in commitment to change, rather than compliance.

  1. Persuasion. The manager articulates the needs and opportunities and then an expert sells the plan to other managers and subordinates.
  2. Intervention. Identify deficiencies, state new objectives and illustrate how these will be met through members of the organization.
  3. Participation. The manager states the problem, delegates responsibility for deriving solution to a planning group, and then provide for implementation of the planned solution.
  4. Edict is less effective because it operates under the dictatorial mode through ordering everyone to follow the stated change plan. This leads to compliance rather than resistance.

To better manage the natural resistance to change in order to sustain performance in an environment of constant change it is best to:

  • Personalize the benefits of change;
  • Lead, sponsor and communicate throughout the change process;
  • Support people through the difficult points of the change journey;
  • Focus on new behaviors not new attitudes.

Essentially, we can never hide from change. It is inevitable. The traditional form of managing change may be adequate in a slow moving world.  However, in our pop Tart rapidly changing social media environment, the traditional forms of management makes implementing change more difficult.  Therefore adapting the tactics mentioned will go a long way to fuel lasting commitment that will promote business success in the long term.

If you are not in business, you can still apply the same tactics to your own personal life, career, and relationships. Change impacts us all but it is important to remember… when it hits.. no matter what it is

Change the plan but not the Goal

Cheers!

On 2nd Thoughts: Leadership & Power

If you build it, will they come?

Leadership as the ability to cause other persons to act in desired ways for the benefit of the organization or group

As the citizens of the United States prepare for the passing of the baton to another President, it might be worth it to pause and reflect on leadership and power. Many are having Second Thoughts about what to do to influence the passing of the baton to another incumbent.

For that matter, our reflections turn to consider what is leadership? What is power? How can leaders positively influence the action of others? Is there a right way? Is there a wrong way? Does it differ at the worldwide level from that of the organizational and individual levels? These questions have tugged at my mind as I contemplated the sources of power and sought to identify individuals in organizations who exemplify these attributes.

Leading Leaders

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Selacuse in his book “Leading Leaders” discussed the category of powerful people whom he defined as the ‘elites’. Despite the natural negative connotation derived from this term, these are individuals who have “more” – more education, more talent, more money and more clout than ordinary people. Their knowledge, skills, money or power give elites (customarily leaders) special privileges.

A Bushy Comparison

Persuasion before action

Moreso Selacuse defined leadership as the ability to cause other persons to act in desired ways for the benefit of the organization or group.  He conveyed an interesting spin on contrasting leadership at the presidential level. A comparative analysis was done on the leadership style of President George H.W. Bush with the leadership of his son President George W. Bush.  Father Bush strongly believed that if other nations were to join the coalition to drive Iraq from Kuwait, the United States had to take an active, energetic leadership role in convincing them to join the coalition.  He believed that leadership required diplomacy across a broad front and exhibited this through direct contact with other world leaders.  Moreover, he did this through diplomatic missions; through action at the United Nations and other international organizations; through foreign embassies in the United States; and through American ambassadors abroad – to build and maintain a coalition of nations united in their efforts to achieve the goal to drive Iraq from Kuwait.  George H.W. Bush’s leadership was based on persuasion before action.

If you build it will they come?

In contrast to his leadership style, his son George W. Bush acted under the belief that other countries had no choice but to follow the United States.  George W. Bush and his administration believed that leadership by the United States seemed to flow automatically from its status as the world’s only superpower.  At the time, the administration made it publicly clear that if other countries did not follow the U.S. into the war against Iraq, they would go to war alone.  That certainly deviated from the importance of creating a coalition.  They believed that unilateral action by the U.S. would naturally lead to multilateral action by other countries.  The “if you build it they will come” doctrine expressed the belief that the United States was a unique country not just in terms of its power but also its moral authority for using that power.

To summarize this comparative analysis, Bush – the father, had broad experience in international diplomacy and long-standing relationships with world leaders at that time. He intimately knew and was on a first-name basis with national leaders and used this to his advantage to influence worldwide leaders.  On the other hand, his son had no previous diplomatic experience and did not know the foreign leaders.  Therefore, he often delegated important tasks to other members of his administration. Naturally then, he did not have the influence that his father did.  In my opinion, this was indeed an interesting view on the issue of leadership and power at the global nation-wide level.

Definitely something to consider as we step into the future of our country, organizations or at the individual level of leadership, power and success.

Choose wisely.

 

Being Micro Managed?


You Micro Manager! Yes you. Repeat after me…I will not micromanage. I will not micromanage. I will not micromanage. These are the best words of caution for new managers.

Micromanagement is a management style whereby a manager closely observes or controls the work of subordinates or employees. Micromanagement generally has a negative connotation. Wiki

I was asked the question why some managers feel it necessary to micro manage. Reflecting on that I decided to share through this post.

Managers who micromanage makes coming to work a nightmare. Micro Management is the practice of managing with excessive control or attention to detail. It tells employees that there is a lack of trust. Essentially that the manager has little confidence in his/her team and their capabilities. Often it drives the team away and what is worse, it is the organization’s most talented people who frequently walk away. The company is then left with those workers who will simply show up for a ‘paycheck’. No commitment, no care.

Signs of Micro Management

If you are a micro manager, Harvard Business shared signs that can be seen:

  • You’re never quite satisfied with deliverables
  • You often feel frustrated because you would have gone about the task differently
  • You laser in on the details and take price and/or pain in making corrections
  • You constantly want to know where all your team members are and what they are working on
  • You ask for frequent updates on where things stand
  • You prefer to be cc’d on emails

As a manager, this is certainly grounds for disaster. You will either drive your team crazy or stress yourself out with the inevitable burn out.

How to Manage:

As a new manager if you find yourself micro managing here are a few points to keep in mind:

  • Don’t be afraid to fail. At its very core is the feeling that if you don’t do things yourself, things are going to fail. Not so. This is a myth. Sometimes failure is good. It helps us learn and grow, and our teams may end up with the belief that you are ‘human’. They will work together with you to achieve the results. Essentially, you will win.

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  • Focus on the ‘what’ not the ‘how’. I am a firm believer in sharing the organization and your department’s goal with your team.  Doing so stimulates their creativity and provides solutions that you may not have considered.
  • Let it go. The difference between managing and micromanaging is in the ‘micro’. Let go of watching people. Here’s how:

-Look at your to-do list to see which task can be passed on or delegated to those reporting to you.

-Engage your team. Let them know what level of detail you expect from them and where they need to connect with you.

-Think Big. Focus on the big issues that you need to concentrate on and place your energy and attention on those.

Being Micro-Managed?

If you are being micro-managed, Research Psychologist Dr. Peggy Drexler suggests a few pointers you can use to remain sane:

  • Do your job well.
  • Ask how you’re doing
  • Be a proactive communicator. Copy supervisor on emails. Keep him/her up to date on your activities before being asked.
  • Teach him/her how to delegate. Volunteer to help with tasks or projects and keep your manager abreast of the progress.

Practicing these points will help you succeed. The converse is also true. Continuing to micro manage is Ancient…a thing of the past where autocratic leadership was game. Doing this now is sure grounds for disaster.

So it’s your choice. Choose wisely and experience success.

Radical Steps To Deal With A Bad Boss

We show up everyday doing a job that we don’t like, and then feel like we are losing our mind when we are expected to be productive and profitable.

Get angry! Tell them off on national TV-like that famous weather reporter did! Give them a piece of your mind-like that flight attendant did, then de-planed! Or quietly sneak away never to return again, which unfortunately happens too often.

Though we may smile at these examples, they are real life situations that actually happened. As a HR consultant, I have worked with clients that have had these experiences and more. Because we spend most of our time at work, it would be great for us to really like what we do, and who we have to work with.

Vincent Van Gogh said that he put his heart and soul into his work and lost his mind in the process.  How many of us really feel that way?  We show up everyday doing a job that we don’t like, and then feel like we are losing our mind when we are expected to be productive and profitable. It’s hard. But we keep at it if we are to cover our basic needs to survive, thrive, or for those at the higher levels, fulfill our higher need to self-actualize. 

STRATEGIES FOR DEALING WITH A BAD BOSS

If you have a bad boss…see qualities in 23 signs you have a Bad Boss, it is not likely that you are going to change them. So here are a few strategies to help you take the steps to work better with him or her.

  • Have an early, upfront conversation about what is important to you in a leader and how you can best work together. In a civil manner, discuss things such as:
    • Leadership style and the coaching you would need to develop.
    • Expectations. What he/she expects from you, and what you expect.
    • Perception. How each of you perceive “success” with regard to the job.
    • What “meets expectations” or “exceeds expectations” look like on the performance-rating continuum.
    • Your current performance

 

  • Be proactive and check in with him or her often to provide reports, or updates.
  • Acknowledge them publicly for their support, especially when they have been instrumental in helping you succeed.
  • If problems occur that escalate, have a conversation with the HR manager to ensure that any complaints are logged. HR will take the necessary steps to help resolve the issue and can serve as a mediator in future meetings.
  • If 360-degree feedback systems, and other anonymous options are in place in your organization, do use them to provide input regarding your concerns.
  • Keep a record of dates, times, and specific examples of issues that have occurred so that you will be able to recall them when necessary.

Essentially, do your best to try to work with the situation you are charged with at the moment. Nothing lasts forever. Things do change sometimes. But by all means, if the horizon really looks bleak in that company, then start the process to move on, especially if  it starts to negatively affect your health. Start the job change process to search for a new opportunity. Take the steps to:

  • Update your Resume
  • Refresh your LinkedIn Profile
  • Connect with a Recruiter
  • Consider other career options

It’s important to heed the caution before you make such Radical change….Making irrational decisions then saying “oh wait”, will be too late.  So be cautioned that you never leave a job without first finding another one. It will be well worth it in the long run.

 

 

 

23 Signs You Have a Bad Boss

 

We have all had to deal with bad bosses at one time or the other throughout our career. We scream, complain, lose the Zing, become demotivated, do barely enough to get by, or inevitably jump ship. If you are dealing with a bad boss here are a few examples of characteristics  that depicts the behavior.

 

 

Common Bad Boss Behavior

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  1. Lack of vision and inability to communicate effectively
  2. Micromanaging
  3. Thinking you have all the answers and that you must have all the answers
  4. Working late everyday
  5. Poor Hiring Decisions
  6. Failure to Admit Mistakes
  7. Takes the credit but gives the blame
  8. Does not Lead by Example
  9. My way or the high way
  10. Mistakes being liked for being respected
  11. Provides little/no feedback or coaching
  12. Shows favoritism
  13. Task-focused vs team-oriented
  14. Embraces the status quo
  15. Being a good ‘doer’ means you will be a good manager
  16. Selects and leads based on “like me”
  17. Ignores diversity of thought or varying opinions
  18. Past focused vs present/future
  19. Lacks courage
  20. Being a friend instead of a leader
  21. Failing to delegate and demonstrate trust
  22. Allowing ego and pride to get in the way of good decisions
  23. Personal agendas/motives

If you are a new manager, reflect on these characteristics. Recognize the signs and plan to change. You will then be on your way to becoming a good leader.

World’s Top 50 Greatest Leaders


Surprise, surprise. Fortune released the annual list of World’s Greatest Leaders and it makes an interesting read.

Of Clouds And Vision

Business, career, family, life and the facets that engulf our daily experiences. Clouds like scales cover our eyes that we fail to see the Vision of a future so dear. A future that’s past reminiscing what has been…, blocks the possibilities of what can be.
Open wide our eyes. See the possibilities. Reach higher. Believe. We will Achieve.

 

<a href=”https://dailypost.wordpress.com/prompts/clouds/”>Clouds</a&gt;

Employers are Paying More for These…

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We all go through different phases in our lives. Let’s face it, our careers are intertwined in our everyday lifestyle. We strive to be educated whether in a formal educational institution; through our life experiences; or a combination of both. Our dreams, goals, and aspirations range from starting and raising a family, getting our dream home, building our business, and the list goes on. All are intertwined in life’s journeys.

“The U.S. is basically at full employment” …. statement made by CNN Money in their article on employment. Whether or not we agree, jobs have been added….maybe not the ones we like, or at the salary that we want, but that was the finding.

So what are employers paying more for? Here are the top 21 skills gleaned from Money Magazine that revealed the findings of payscale.com money research. These high demand skills give us the best reach for getting a higher salary to advance us to the next phase of our lives. Skills listed in order of highest paid to lowest.

  1. SAS (Statistical Analysis System)
  2. Data Mining/Data Warehousing
  3. Search Engine Marketing
  4. Data Modeling
  5. Contract Negotiation
  6. Software Development
  7. Strategic Project Management
  8. Strategic Planning
  9. Technical Sales
  10. Customer Service Metrics
  11. Financial Analysis
  12. Risk Management / Risk control
  13. SAP Material Management
  14. Business Analysis
  15. IT Security and infrastructure
  16. Lean Manufacturing
  17. Forecasting
  18. Clinical Education
  19. Computer-Aided Design/Manufacturing
  20. Systems Troubleshooting
  21. New Business Development

Take a look at the list again to see where your interests lie. Examine your current skills, capitalize on them, or plan to build any gaps. Stay tuned for our next discussion on the Most Flexible Career Skills if you are looking to jump to a new job, or industry.

<a href=”https://dailypost.wordpress.com/prompts/phase/”>Phase</a&gt;

Bricks to Success

…… Life is a learning process and you have to try to learn what’s best for you…. life is not fun when you are banging your head against a brick wall all the time”.

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Brick means to block. Figuratively speaking, it means to eternally preserve what is inside. It can be good; it can be bad. It all depends on your perspective.

We all have dreams and aspirations we would love to become reality. But life’s challenges such as financial constraints, sickness, job loss, failure, and other agonizing surprises often hit us like a ton of bricks, and we are thrown off balance. These brainy quotes appeal to our senses. Take what you wish from these quotes … again, it all depends on your perspective.

…… Life is a learning process and you have to try to learn what’s best for you…. life is not fun when you are banging your head against a brick wall all the time”.  -John McEnroe.

 I just go with the flow. I follow the yellow brick road. I don’t know where it’s going to lead me, but I follow it”.   -Grace Jones

TO THOSE WHO ASPIRE… ENTREPRENEURS

A closer look at the goals of aspiring entrepreneurs who may experience stumbling blocks along the way. Jeff Haden (INC) shared Ryan Robinson’s interviews with successful entrepreneurs. These individuals revealed their thoughts and ideas on the devise of reinventing the wheel on the road to self-employment.

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Guy Kawasaki, Chief Evangelist, Canva

Focus on the prototype”. No matter your background, skill set, or passion in life, starting and growing a successful business can be done with the right combination of hard work, determination, and seizing the opportunities that come your way. Having and not allowing your excuses to hold you back are major steps down the road to success.

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Sophia Amoruso, Nasty Gal…Online Vintage Clothing Line

Refuse to accept failure.

 

Chase Jarvis, CEO of CreativeLive

Scratch your own itch.” Go after solving a problem that you have. When things get hard if you’re not going after something near and dear to your heart, you won’t have the fortitude, and passion to stay with it.

John Acuff, New York Times bestselling author

Success takes hustle”.  Hustle is an act of focus, not frenzy. Hustle is about subtraction and addition. It’s not about doing more, it’s about focusing on the things you need to do, in order to move your business forward.

Luis Howes Author of the School of Greatness. Professional athlete turned entrepreneur.  Suffered injury and was forced overnight to discover a new way to live with purpose.

Follow your heart”.

Nir Eyal, author of Hooked.

Certainty is more dangerous than ignorance”. It’s up to us to see the world as it should be. When you’re sure of the way things are, that’s when you get passed up and you don’t see the opportunities real entrepreneurs envision.

<a href=”https://dailypost.wordpress.com/prompts/brick/”>Brick</a&gt;

Scars of Success

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Thanks to Susan Leventhal, Regional Director for the invitation to facilitate workshop to the Professional Placement Network (PPN), CareerSource Broward, Florida. The topic Success Strategies of Emerging Leaders: Why Some Succeed, was presented. Thanks to all the managers and leaders who attended. May all your leadership experiences lead to Scars of Success!

<a href=”https://dailypost.wordpress.com/prompts/scars/”>Scars</a&gt;

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